Support

Adding Images

The templating engine for the product catalogue uses up to 3 different images depending on the configuration. These are:

Product Image
This is the main image for each product. This image is generally 260 pixels wide. If you don't have a separate thumbnail image then this image can be used by our system to auto generate a thumbnail image.

Thumbnail Image
This image can be auto generated from the product image or you can create your own thumbnail image. The thumbnail image is normally 160 pixels wide.

Category Image
Depending on the configuration of you template you may need to create images to represent each category or sub category within your product tree. The category image is normally 160 pixels wide.

Where <name> is the unique name of the product.

Any images uploaded via the web interface must be converted into a JPEG format for photos and GIF for illustrations. Images must also be resized to the size that they are going to be used. If you have a large number of images to upload then please contact us about bulk uploading.

Below are the instructions to add images.

1. You can add images to the system by using the file manager option from the right hand menu.
   
   

2. Once the file manager has loaded you will see a list of all the images currently in the system. At the top of the screen you will see an option to upload file. If the image you wish to upload already exists in the file manager you must first delete the image before uploading the new image.
   
   

3. Clicking this option will bring up a window allowing you to add an image.

The window has instructions for the naming of file and a browse button. Ensure that the image you wish yo upload has a unique filename and meets the naming details. All photos of products need to be in JPEG format and no wider than specified below. These details are recommendations only. The widths are pre-determined by the template used however you can choose whatever height you like. We would recommend that all the product or catalogue images are the same size as each other.

You should use suitable graphics software to ensure that all images are the correct size and file type.

4. To add the image click the browse button and locate the image on your computer.

5. When you have located the image click on it and then click the open button.
   
6. Now click the commit button to upload the image to the web server. Please note that the time taken will vary according to the size of the image and the speed of your Internet connection.