Support

Set Attributes

Products stored within the system can have two different types of attributes set against them. These are product and item attributes. Product attributes are fixed vales associated with a product. These values can not be altered by the client. Examples of such attributes are stock code, weight, delivery band, dimensions, fixed colour etc... Item attributes on the other hand are attributes that can be client selected. Examples of item attributes are size, colour, flavour etc...

Below are instructions on how to set these attributes.

Setting Product Attributes
Before you can set any product attributes we will need to configure the system to have the attributes you want.

1. To set the attributes simple locate the product in the product tree, click on it and select "Set Product Attributes".

   

2. A pop-up window will appear, in this window you will be able to set the various attributes.

Setting Item Attributes
If your products use item attributes we will have set the initial options.

If your products use item attributes we will have set the initial options.

1. To set the item attributes for a product locate the product in the product tree and then click "Set Allowed Item Attributes" from the pop-up menu.

   

2. You will now see a pop-up window with the item attributes. On the left are the item attributes that can be set on the right are the options for that attribute.

3. To add a new attribute click the "New Attribute" button. Enter the name if the attribute in the pop-up window, don't enter any product id as this is for special use only. Then click comment. You will need to close and then reopen this widow before the new attribute is displayed. In order for this attribute to be displayed in the product catalogue the templates associated with your product catalogue export will need to be altered. This needs to be done by us so contact us with the details of the new attribute to be added.



4. Click the attribute you wish to set or change. The right hand side of the window will now change to the current settings for that product.
   
5. Before you can add any values for a new attribute or you need to enter a new value click the "New"button. This will bring up a window where you can enter the value. Click commit to save this value. This value will not appear in the drop-down options until the window is closed and re-opened. If you wish to add a number of values that go through the "new"button step for each value before you close and re-open the item attribute window.



4. With all the values you require in the drop-down options you now need to choose which values are available for the given product. You do this by choosing the value in the drop down and the clicking the add button. The value will now move to the list above.
   
5. To remove a current value for that product select the value from the list and click the remove button.
   
6. To save all these changes click the "Commit" button.