Support

View Orders

The main function that you will need to use is the ‘View Current Orders’ screen. This is your way of viewing all your current orders that need auctioning (past orders that have been completed or shipped will not appear here).

1. Click the view orders link in the right hand menu.

2. Below is a sample line from the "View Current Orders" screen.

   

3. Orders are shown in date order with the oldest at the top of the list.

4. To view an order click the view details button (magnifying glass) in the actions section of the order line.

5. A new window will appear with the details of this order. From the order details page you can see all the items that were ordered and delivery information, this page has been designed so that the details may be printed (just use the print facility in your browser).

6. Once you have reviewed the order we recommend that you change the order status of the order. This is done by choosing an option in the order status drop-down menu. The Order Status drop down box contains all your possible order statuses (typically, "New Order", "Pending" and "Complete"). To set an order status for an item, you first select the new status from the drop down box and press the update status button at the bottom of the column.

7. Once you have completed an order choose complete from the order status menu and click the update status button. The order will now be removed from the current orders page.